To support increased security, the Patient Access system for online prescription ordering is changing.
Users will be required to input a one-time-passcode (OTP) from an authenticator application to log-in to their account. You can find more information on the Patient Access website here.
Users can choose an authenticator application for mobile or desktop devices, and there are several free options to choose from. We’ve included some suggestions here.
Users could also choose biometrics (Face ID or Touch ID) to log-in.