Our Medical Receptionists who answer telephone calls at the practice for both sites, Kilmarnock and Hurlford are actively signposting patients to ensure that the correct and most appropriate action is taken.
If you require assistance for a minor ailment please contact your local pharmacy (NHS Pharmacy First Scotland) who will give you advise on symptoms, supply appropriate treatment as recommended or refer you to another healthcare professional if appropriate.
For any dental problems please call your dentist.
For any eye problems please call your optician. Eye care Ayrshire.
Please note that acute prescriptions are taken over the main phone line after 10am only. Repeat prescriptions are not accepted over the main phone line.